Public Safety EAP
Public safety responders are different. They put their lives in jeopardy every day. They have different stressors. Public Safety EAP is designed to address the specific issues that public safety personnel and their families face every day. Our Peak Performance Benefits are redefining the EAP. We start with all the traditional EAP counseling services designed to address significant life problems and we add Work/Life benefits to address the everyday problems involved in juggling work and family. But that’s not all. We go one step further to deliver benefits designed to enhance quality of life not just for your employees and their family members, but for managers and supervisors, too. And we help all employees to achieve their Peak Performance best through training, coaching and wellness. Check the topics below to learn more.
- Challenges of Military Deployment & Homecoming
- Budget Helpers for Public Safety Personnel
- Mental Health Issues for First Responders
- Social Media for First Responders
- Public Safety Family Matters
With so many veterans, reservists and National Guard among the population of Public Safety personnel, deployment and post deployment issues are common. This resource center is designed to offer links and resources for deploying or returning military service members, their families, and their employers. Resources range from family support groups, practical resources, and tip sheets to help with problems that veterans might experience. There are also links on employment law and hiring resources for employers.
- Family Resources
- Service Members & Veterans
- Dealing With Disabilities
- Resources for Employers
Tough economic times are putting a strain on budgets – both on the job and off. This resource center offers tools to bolster budgets – both for you and for your department. Find links to special offers and discounts on arms, gear and equipment, along with other tools, links, articles and advice.
- Special Offers & Discounts
- Free Technology & Media Tools
- Financial Services & Assistance
- Articles, Tips and Advice
- Grants and Assistance
- Free Professional Development Opportunities
First responders face special challenges – including heightened stress and pressure that can take a toll on mental and emotional well being.
This resource center offers links, tip sheets and tools to “help the helpers.”
- Critical Incident Stress Management (CISM)
- Managing Stress
- Dealing with Depression
- Substance Abuse
- Suicide Prevention
- Quick Tips – Tip Sheets & Handouts
First responder families face special challenges and demands. The nature of the important work that first responders do can be stressful, disruptive, and often requires immediacy or extended hours – all of which can take a toll on family members as well as workers. This resource center offers links and tools related to a variety of issues that first responder families might face.
- Support Networks
- Reading Room: Books & More
- Home Safety Matters
- Family Issues
- Parenting & Children’s issues
- Domestic Violence
- In the Line of Duty: Resources for Surviving Family Members
- Family blogs
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“We’ve developed a great partnership with ESI Employee Assistance Group over the years. They’re extremely responsive, always willing to go the extra mile and have rolled out several recent benefits that are well-received by our employees, including college tuition discounts and free personal and professional coaching. I would recommend them to anyone, especially those looking for a more personal EAP program.”
“Here at MassTech, we recently switched our Employee Assistance Program over to ESI Employee Assistance Group, and we could not be more pleased. One of the things we value most about ESI is how proactive they are with our employees. Employees appreciate getting emails updating them on all that ESI has to offer.
Thank you for always being there when we have questions or need support. We look very forward to continuing our relationship with ESI!”
“The Summit Federal Credit Union has worked with ESI since 1984 and I am extremely impressed with the level of support, responsiveness, expertise and overall service provided to the credit union and to our employees. With their guidance and partnership, we have successfully implemented, or plan to implement, solutions that will continue to make a positive impact on our organizational culture. ESI is extremely easy for our employees to work with, too. The staff at ESI is caring and compassionate. They have always handled employee situations on a priority basis and in a highly confidential manner. I am very pleased to be working with ESI. ”
“Since joining ESI in 2009 the Central MA Collaborative employees have found invaluable resources and training to help deal with work and life challenges. The EAP has helped us establish a successful program allowing our staff to find assistance to both administrative and personal issues. We have been pleasantly surprised to find such prompt response to issues at any time day or night.”
“ESI has always responded to the needs of the Cattaraugus-Allegany BOCES in a prompt and professional manner. The employee assistance program has been an asset to our management personnel in dealing with sensitive employee issues that impact work performance. It also has been a vital resource to our employees when they needed a place to turn for assistance with a wide range of personal difficulties.”
“At Whirley-DrinkWorks!, we feel that ESI clearly sets the standard for a “business partner.”
Our utilization rate for the Employee Assistance Program is high across all categories of services and we attribute that to the excellent services and reputation ESI has established with our TeamMates. ESI exceeds expectation through their service, professionalism, training and care they take with each individual who reaches out for assistance.
ESI continues to go above and beyond by offering flexible schedules to allow our TeamMates to get help at any time. They also provide valuable service to our supervisors and management staff going above and beyond normal training. Our organization is very satisfied and would recommend ESI based off of their professionalism and “people focus.” ”
Beth Pellegrino – HR Director
“As the Director of Human Resources, I was looking for a comprehensive EAP program to meet our diverse needs. For more than two years now, ESI has exceeded our expectations by providing personalized and effective services.
Our utilization is up over our previous EAP – largely due to the excellent educational programs offered through ESI. Our employees are extremely pleased by the wide range of services offered and feedback continues to be positive. All matters are handled in a capable and confidential manner. I consider ESI to be a true leader in Employee Assistance Programs.”
“I have been very impressed by the quality and variety of services provided by ESI. They span much more than the traditional counseling services provided by an EAP, and they seem to be adding at least one or two new services each year. Our employees are one call away from an answer to a weight loss question, a pet care issue or a legal concern.”
“Rochester Midland Corporation has worked with ESI since 2001. We have always received immediate and appropriate response when we have needed their services. Our employees have been impressed with the level of service they receive when they are in need. The ESI Personal Development online training programs are an excellent benefit and are often “required” training for specific subject matter. The website is easy to navigate and full of useful information for both employees and their families.
The counseling staff is knowledgeable and compassionate. They have always handled employee situations in a highly confidential manner. Thank you ESI!”
Some of the comments heard by employees are: I don’t know what we would have done if we didn’t have them to turn to My daughter is doing so much better at home and at school thanks to the assistance I received from our EAP. They really made me feel comfortable and like I was being heard and, What a wonderful benefit, thank you so much for providing this!” Our employees have had nothing but good things to say about their experiences with ESI.
ESI is always responsive and helpful whether to our employees calls, my requests, or even during robbery response/counseling. In fact we are about to utilize their services for our mandatory on-site Anti-Sexual Harassment Training. Their monthly newsletters are packed with important information relative to their services and serve as a reminder to our employees that ESI is just a phone call away.”