Public Safety EAP

Public safety responders are different. They put their lives in jeopardy every day. They have different stressors. Public Safety EAP is designed to address the specific issues that public safety personnel and their families face every day. Our Peak Performance Benefits are redefining the EAP. We start with all the traditional EAP counseling services designed to address significant life problems and we add Work/Life benefits to address the everyday problems involved in juggling work and family. But that’s not all. We go one step further to deliver benefits designed to enhance quality of life not just for your employees and their family members, but for managers and supervisors, too. And we help all employees to achieve their Peak Performance best through training, coaching and wellness. Check the topics below to learn more.

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Professional
Benefits

  • Challenges of Military Deployment & Homecoming
  • Budget Helpers for Public Safety Personnel
  • Mental Health Issues for First Responders
  • Social Media for First Responders
  • Public Safety Family Matters
classroom-mgt-higher-ed

With so many veterans, reservists and National Guard among the population of Public Safety personnel, deployment and post deployment issues are common. This resource center is designed to offer links and resources for deploying or returning military service members, their families, and their employers. Resources range from family support groups, practical resources, and tip sheets to help with problems that veterans might experience. There are also links on employment law and hiring resources for employers.

Topics include:

  • Family Resources
  • Service Members & Veterans
  • Problems
  • Dealing With Disabilities
  • Resources for Employers

social-media-higher-ed

Tough economic times are putting a strain on budgets – both on the job and off. This resource center offers tools to bolster budgets – both for you and for your department. Find links to special offers and discounts on arms, gear and equipment, along with other tools, links, articles and advice.

Topics include:

  • Special Offers & Discounts
  • Free Technology & Media Tools
  • Financial Services & Assistance
  • Articles, Tips and Advice
  • Grants and Assistance
  • Free Professional DevelopmentOpportunities

mental-health-issues

First responders face special challenges – including heightened stress and pressure that can take a toll on mental and emotional well being.

This resource center offers links, tip sheets and tools to “help the helpers.”

Topics include:

  • Critical Incident Stress Management (CISM)
  • Managing Stress
  • Dealing with Depression
  • PTSD
  • Substance Abuse
  • Suicide Prevention
  • Quick Tips – Tip Sheets & Handouts

social-media-public-safety

Tips, tutorials, guides, and resources for navigating social media networks, blogs, photo and video sharing, news readers and collaborative resources. Social media is the new town hall and our resource center is specifically geared to bring you the best-of-the best resources for first responders, firefighters and law enforcement personnel.

Our resource center is specifically geared to first responders, firefighters and law enforcement personnel.

Topics include:

  • Popular Applications & Platforms
  • Recommended Blogs
  • Guides, Articles & News
  • Wireless Public Safety Network
  • Helpful Videos for Understanding Social Media

family-matters

First responder families face special challenges and demands. The nature of the important work that first responders do can be stressful, disruptive, and often requires immediacy or extended hours – all of which can take a toll on family members as well as workers. This resource center offers links and tools related to a variety of issues that first responder families might face.

Topics include:

  • Support Networks
  • Reading Room: Books & More
  • Home Safety Matters
  • Family Issues
  • Parenting & Children’s issues
  • Domestic Violence
  • In the Line of Duty: Resources for SurvivingFamily Members
  • Family blogs

Resource Library

2021 Holiday Survival Toolkit

2021 Holiday Survival Toolkit

We’ve updated our holiday survival toolkit to give you and your employees helpful resources to get through the 2021 holiday season! The holidays can be a time of happiness and festivity, but on the downside, they can also be super stressful with pressure around money,...

read more

Our Clients

Massachusetts College of Liberal Arts

“Higher Ed EAP has been a valuable resource for our employees, with a tremendous range of services. They understand the needs of our faculty and staff and work to provide individualized assistance. We are pleased with Higher Ed EAP as a partner in supporting our employees.”

Massachusetts College of Liberal Arts

City of Saratoga Springs, Public Safety

“ESI continues to provide exceptional services to our organization. The team at ESI is always readily available to assist, and the training and counseling services are top notch!”

City of Saratoga Springs, Public Safety

Mestek, Inc.

“Our employees at Mestek have been so pleased with the offerings ESI provides. From administrative referrals to their online trainings, we find our level of participation with all the services available is above average, and especially when employees face serious life issues.

I have and will continue to recommend ESI as a premier provider of programs for all employee populations.”

Joanne Berwald, Senior Vice President, Human Resources
Mestek, Inc.

Illinois Wesleyan University

“We have worked with ESI for over 10 years and developed a great working relationship. Our employees appreciate the many resources available to them to navigate personal issues. Supervisors utilize the professional training courses offered.

We have found the administrative referral process very valuable for both employees and supervisors. When working through an administrative referral ESI staff is responsive, supportive, knowledgeable and keeps the HR staff informed throughout the process.”

Londa Dunlap, Assistant Director of Human Resources
Illinois Wesleyan University

Company Confidential

“I have been in Human Resources management for over thirty (30) years. I am so pleased to have partnered with ESI HealthCare EAP to be able to offer the most professional and comprehensive employee assistance program to our staff. This company and the service they consistently provide are unmatched in the industry. ESI is the best – there simply is no comparison.”

Ginger Frasca, Director of Human Resources
Company Confidential

Signet Electronic Systems, Inc.

“ESI has been the Employee Assistance provider for SIGNET Electronic Systems, Inc. for the past 10 years. Our employees have come to trust and rely on ESI to deliver quality care and resources in a confidential and professional manner. Each year we have seen our utilization rate continue to climb, to a rate of almost 43% last year. Like all companies, some of our employees will face difficult problems or circumstances in the coming year and not know where to turn. We recommend ESI to our team members without hesitation, knowing they can find assistance 24/7/365, whatever the issue .”

Signet Electronic Systems, Inc.

Town of Burlington, MA

“I am proud to consider ESI Employee Assistance Group an extension of my Human Resources department. With the diverse nature of employees within a municipal environment, ESI demonstrates a deep understanding of the work that we perform as well as a genuine care for our employees’ needs both personally and professionally. The suite of services that ESI provides is second to none, and available to employees in the format that they are most comfortable with – online, over the phone, or face to face. I regularly advise our employees that whenever they come across an issue – large or small – that they need to address and don’t know where to start, they can’t go wrong with their first step being a phone call or online visit to ESI.”

Town of Burlington, MA

Income Research + Management

“We’ve developed a great partnership with ESI Employee Assistance Group over the years. They’re extremely responsive, always willing to go the extra mile and have rolled out several recent benefits that are well-received by our employees, including college tuition discounts and free personal and professional coaching. I would recommend them to anyone, especially those looking for a more personal EAP program.”

Income Research + Management

Massachusetts Technology Collaborative

“Here at MassTech, we recently switched our Employee Assistance Program over to ESI Employee Assistance Group, and we could not be more pleased. One of the things we value most about ESI is how proactive they are with our employees. Employees appreciate getting emails updating them on all that ESI has to offer.

Thank you for always being there when we have questions or need support. We look very forward to continuing our relationship with ESI!”

Massachusetts Technology Collaborative

Unitarian Universalist Association

“ESI Employee Assistance Group provides a superb and thorough set of counseling, financial, training, legal, wellness, and other services that our staff have come to rely on and trust. We continue to work with ESI year after year and trust that our staff are well cared for.”

Unitarian Universalist Association

Hallkeen Management, Inc.

“Thank you for providing helpful assistance to our employees.  ESI has been such a great resource for our employees, thanks for all you do!”

Hallkeen Management, Inc.

Summit Federal Credit Union

“The Summit Federal Credit Union has worked with ESI since 1984 and I am extremely impressed with the level of support, responsiveness, expertise and overall service provided to the credit union and to our employees. With their guidance and partnership, we have successfully implemented, or plan to implement, solutions that will continue to make a positive impact on our organizational culture. ESI is extremely easy for our employees to work with, too. The staff at ESI is caring and compassionate. They have always handled employee situations on a priority basis and in a highly confidential manner. I am very pleased to be working with ESI. ”

Summit Federal Credit Union


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