HealthCare EAP
HealthCare EAP is designed to specifically address unique issues facing personnel in the healthcare industry. These include hospital staff, nurses, doctors, aides, technicians, and support staff. We offer the most comprehensive benefit package available, and address issues that healthcare workers face both on and off the job. Our Peak Performance Benefits are redefining the EAP. We start with all the traditional EAP counseling services designed to address significant life problems and we add Work/Life benefits to address the everyday problems involved in juggling work and family. But that’s not all. We go one step further to deliver benefits designed to enhance quality of life not just for your employees and their family members, but for managers and supervisors, too. And we help all employees to achieve their Peak Performance best through training, coaching and wellness.
Check the topics below to learn more.
Professional
Benefits
- Workplace Safety & Violence
- Patient & Family Challenges
- Cultural Competency, Health Literacy & Communication Challenges
- Overview
- Violence in Specific HealthCare Settings
- General Prevention Resources
- Dealing with PotentiallyAbusive/Violent Patients
- Co-Workers: Lateral/HorizontalViolence and Bullying
- Domestic Violence in the Workplace
- Healthcare Violence in the News
- PTSD, Recovery, and Grief Resources
Rarely do healthcare workers deal with patients in a vacuum. Family members, friends, and significant others play an important part in the care continuum and the patient’s healing process. Dealing with difficult, demanding, or disruptive family members can pose challenges. But even in cooperative and supportive situations, it can be stressful to have to convey bad, sad, or unwelcome news or to discuss sensitive or touchy topics with the patient’s support network. This Resource Center addresses many common challenges that healthcare workers can face when dealing with a patient’s family members.
- Dealing with Difficult Patients
- Family Challenges
- Tackling Tough Topics:– Communicating Bad or Sad News– Death, Dying & End of Life Issues– Substance Abuse– Domestic Violence– Suicide– Touchy Topics
A 2004 study by the Institute of Medicine reported that almost half of the country’s adult population is disconnected from the U.S.healthcare system because they are health illiterate.
Problems run the gamut: cultural and language barriers are common issues. Other problems may be associated with limited reading proficiency, age, disability, and other issues that impede communication or understanding. This Resource Center offers tools, articles, and websites related to common communication and care delivery challenges faced by healthcare workers. Here are some of the topics covered:
- Cultural Competence
- Health Literacy
- Language Barriers
- Communicating with Patients Who Are Deaf
- Patients with Disabilities
- Other Patient Populations
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