HealthCare EAP is designed to specifically address unique issues facing personnel in the healthcare industry. These include hospital staff, nurses, doctors, aides, technicians, and support staff. We offer the most comprehensive benefit package available, and address issues that healthcare workers face both on and off the job. Our Peak Performance Benefits are redefining the EAP. We start with all the traditional EAP counseling services designed to address significant life problems and we add Work/Life benefits to address the everyday problems involved in juggling work and family. But that’s not all. We go one step further to deliver benefits designed to enhance quality of life not just for your employees and their family members, but for managers and supervisors, too. And we help all employees to achieve their Peak Performance best through training, coaching and wellness.
Check the topics below to learn more.
- Workplace Safety & Violence
- Patient & Family Challenges
- Money-Saving Tools & Tips for HealthCare Workers
- Cultural Competency, Health Literacy & Communication Challenges
- Violence in Specific HealthCare Settings
- General Prevention Resources
- Dealing with Potentially Abusive/Violent Patients
- Co-Workers: Lateral/Horizontal Violence and Bullying
- Domestic Violence in the Workplace
- Healthcare Violence in the News
- PTSD, Recovery, and Grief Resources
- Dealing with Difficult Patients
- Family Challenges
- Tackling Tough Topics: – Communicating Bad or Sad News – Death, Dying & End of Life Issues – Substance Abuse – Domestic Violence – Suicide – Touchy Topics
- Financial Tips and Advice
- Budget Tips, Credit Advice, Money Management
- The Nurses’ Investor Education Project
- Grants and Assistance
- Educational Financial Assistance
- Free Data and Research
- Free (or very Low-cost) Mobile Apps
Problems run the gamut: cultural and language barriers are common issues. Other problems may be associated with limited reading proficiency, age, disability, and other issues that impede communication or understanding. This Resource Center offers tools, articles, and websites related to common communication and care delivery challenges faced by healthcare workers. Here are some of the topics covered:
- Cultural Competence
- Health Literacy
- Language Barriers
- Communicating with Patients Who Are Deaf
- Patients with Disabilities
- Other Patient Populations
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Bank of Greene County
Page Southerland Page, Inc
Our utilization is up over our previous EAP – largely due to the excellent educational programs offered through ESI. Our employees are extremely pleased by the wide range of services offered and feedback continues to be positive. All matters are handled in a capable and confidential manner. I consider ESI to be a true leader in Employee Assistance Programs.”
Cattaraugus – Allegany BOCES
Massachusetts College of Liberal Arts
City of Saratoga Springs, Public Safety
“Our employees at Mestek have been so pleased with the offerings ESI provides. From administrative referrals to their online trainings, we find our level of participation with all the services available is above average, and especially when employees face serious life issues.
I have and will continue to recommend ESI as a premier provider of programs for all employee populations.”
Illinois Wesleyan University
“We have worked with ESI for over 10 years and developed a great working relationship. Our employees appreciate the many resources available to them to navigate personal issues. Supervisors utilize the professional training courses offered.
We have found the administrative referral process very valuable for both employees and supervisors. When working through an administrative referral ESI staff is responsive, supportive, knowledgeable and keeps the HR staff informed throughout the process.”
“I have been in Human Resources management for over thirty (30) years. I am so pleased to have partnered with ESI HealthCare EAP to be able to offer the most professional and comprehensive employee assistance program to our staff. This company and the service they consistently provide are unmatched in the industry. ESI is the best – there simply is no comparison.”
Signet, LLC/UpNine, LLC
“ESI has been the Employee Assistance provider for Signet, LLC/UpNine, LLC for the past 10 years. Our employees have come to trust and rely on ESI to deliver quality care and resources in a confidential and professional manner. Each year we have seen our utilization rate continue to climb, to a rate of almost 43% last year. Like all companies, some of our employees will face difficult problems or circumstances in the coming year and not know where to turn. We recommend ESI to our team members without hesitation, knowing they can find assistance 24/7/365, whatever the issue.”
Town of Burlington, MA
“I am proud to consider ESI Employee Assistance Group an extension of my Human Resources department. With the diverse nature of employees within a municipal environment, ESI demonstrates a deep understanding of the work that we perform as well as a genuine care for our employees’ needs both personally and professionally. The suite of services that ESI provides is second to none, and available to employees in the format that they are most comfortable with – online, over the phone, or face to face. I regularly advise our employees that whenever they come across an issue – large or small – that they need to address and don’t know where to start, they can’t go wrong with their first step being a phone call or online visit to ESI.”
Income Research + Management
“We’ve developed a great partnership with ESI Employee Assistance Group over the years. They’re extremely responsive, always willing to go the extra mile and have rolled out several recent benefits that are well-received by our employees, including college tuition discounts and free personal and professional coaching. I would recommend them to anyone, especially those looking for a more personal EAP program.”
Massachusetts Technology Collaborative
“Here at MassTech, we recently switched our Employee Assistance Program over to ESI Employee Assistance Group, and we could not be more pleased. One of the things we value most about ESI is how proactive they are with our employees. Employees appreciate getting emails updating them on all that ESI has to offer.
Thank you for always being there when we have questions or need support. We look very forward to continuing our relationship with ESI!”