When complex employee issues arise, we provide direct access to our human resource consultants and clinicians. Certified Senior Professionals in Human Resources (SPHR) and senior clinical counselors provide assistance on individual personal issues.
Today’s complex workplace challenges even the most seasoned manager. Nearly every day, a new issue, problem, or trend bubbles to the surface and requires new knowledge, policies, and procedures. Some examples may include:
- Anxiety in the workplace
- Flexible scheduling
- E-mail policies
- New regulatory issues
- Behavior problems
- Violence in the workplace
- Sexual and other harassment issues
- Drug and alcohol abuse
- Hiring and termination
It’s difficult for managers and supervisors to stay fully informed on an ever-growing list of issues that impact their responsibilities. And in addition to emerging trends, sometimes an old familiar issue will crop up with a new twist or turn–performance problems, diversity issues, even simply prepping for a difficult performance review. Sometimes a manager just needs a “reality check” or a second opinion.
ESI offers telephone access to our SPHRs who can discuss “best practice” scenarios or assist in researching the best strategies for addressing a myriad of employee dynamics. It’s like having a coach on the team when HR managers or supervisors face difficult issues.