Most of us dread the task of delivering bad news, criticism or negative feedback, whether it’s in the workplace or in our personal lives. We worry about how people will react. But in real life, offering negative feedback or criticism is often necessary. Headway Capital makes the case that offering negative feedback in the workplace can lead to stronger, better outcomes if your feedback is delivered professionally and your attitude is open – in other words, what is often called “constructive criticism.” They offer a handy infographic with 12 suggested guidelines to help you keep the process of offering negative feedback healthy and productive, which we’ve included below. They also helpfully provide links to the articles they consulted, which we’ve included for additional information on this topic beneath the infographic.

Courtesy of: Headway Capital

Grant Halvorson, H. (2013). Sometimes, Negative Feedback Is
Schwarz, R. (2013). How Critizizing in Private Undermines Your
Knight, R. (2014). How to Give Your Team
Ashkenas, R. (2014). Stop Pretending You Can’t Give Candid
Bregman, P. (2011). Don’t Be Nice; Be
Phoel, C.M. (2009). Feedback That
Correll, S. (2016). Research: Vague Feedback Is Holding Women
Schwarz, R. (2013) The “Sandwich Approach” Undermines Your
Petersen, D. (2014) Carole Robin: How to Create a Feedback-Rich Environment.
Roth, D. (2013). Supporting Healthy Conflict In The


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