Did you miss any of the HR Web Cafe Blog Top 20 posts in 2018? Wondering what the most popular HR topics were in 2018? These 20 posts from ESI EAP's HR Web Cafe blog and from our Wellness blog proved the most popular among our readers in terms of logging the most...
Want to avoid being sued by your employees in the coming year? We have some tips. Here's a good New Year's resolution for all employers: Bolster your defenses against the chance of being sued by your employees, which can happen to any employer, regardless of size or...
We’ve updated our holiday survival toolkit to help you and your and your employees get through the holidays! Buckle in - it's time for super stress season! The weeks from Thanksgiving to New Year’s Day are arguably the most stressful time of year. On the upside,...
Be a fun-loving leader Chip R. Bell, Smart Brief "Would you buy from you?” is one of my favorite questions. It reframes the perspective to focus on how prospects view you. I offer a similar question to all leaders: “Is it fun being led by you?" Fun is the WD-40-like...
Inspiration comes in many forms and sometimes that's the form of a dancing doc. Tony Adkins shows us that in our daily work, we hold the power to bring joy to the people whose lives we touch. Today is World Kindness Day and we think this is the perfect topic. Many of...
Again, we find ourselves as a nation at a terrible pass with an unspeakable act of violence in our midst. We've mourned previously when our babies were killed at Newtown and when the blood of our teens spilled at Parkland; this weekend, it was our grandparents. The...
How do you make effective apologies? In a brief video talk, Jennifer Thomas talks about her research for five categories of effective apologies, offering concrete apology language advice. Most of us are wrong, at least sometimes - both in our personal and...
Check out our latest HR news roundup, covering items on Gen Z training, religion, transgender, onboarding, employee engagement, items from the lighter side and more. Employees’ Share of Health Costs Continues Rising Faster Than Wages John Tozzi, Insurance Journal...
A new sexual harassment law goes into effect in New York state. Learn what you need to know about the law's policy and training requirements. Beginning in October 9, 2018, New York employers must adopt a sexual harassment prevention policy and training or use a...
Author and entrepreneur Anthony Tjan talks about how mentors & leaders need to be redefined based on the current crisis of trust in society's institutions. Do you have a mentor to help you in your career growth? A mentor is just another word for an adviser, a...
Hurricane Florence and accompanying floods are an ongoing and developing crisis expected to last through early next week. We’re offering a variety of crisis links, tools and resources and will update these periodically if we find additional useful links. Tracking...
If you need non-emergency assistance or information, call 2-1-1. @Mass_211 Call 9-1-1 for emergencies. Massachusetts Emergency Management Agency (MEMA) --- For frequent MEMA updates, check out the MEMA Twitter American Red Cross of Massachusetts The American Red...
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“ESI has been the Employee Assistance provider for SIGNET Electronic Systems, Inc. for the past 10 years. Our employees have come to trust and rely on ESI to deliver quality care and resources in a confidential and professional manner. Each year we have seen our utilization rate continue to climb, to a rate of almost 43% last year. Like all companies, some of our employees will face difficult problems or circumstances in the coming year and not know where to turn. We recommend ESI to our team members without hesitation, knowing they can find assistance 24/7/365, whatever the issue .”
“I am proud to consider ESI Employee Assistance Group an extension of my Human Resources department. With the diverse nature of employees within a municipal environment, ESI demonstrates a deep understanding of the work that we perform as well as a genuine care for our employees’ needs both personally and professionally. The suite of services that ESI provides is second to none, and available to employees in the format that they are most comfortable with – online, over the phone, or face to face. I regularly advise our employees that whenever they come across an issue – large or small – that they need to address and don’t know where to start, they can’t go wrong with their first step being a phone call or online visit to ESI.”
“We’ve developed a great partnership with ESI Employee Assistance Group over the years. They’re extremely responsive, always willing to go the extra mile and have rolled out several recent benefits that are well-received by our employees, including college tuition discounts and free personal and professional coaching. I would recommend them to anyone, especially those looking for a more personal EAP program.”
“Here at MassTech, we recently switched our Employee Assistance Program over to ESI Employee Assistance Group, and we could not be more pleased. One of the things we value most about ESI is how proactive they are with our employees. Employees appreciate getting emails updating them on all that ESI has to offer.
Thank you for always being there when we have questions or need support. We look very forward to continuing our relationship with ESI!”
“The Summit Federal Credit Union has worked with ESI since 1984 and I am extremely impressed with the level of support, responsiveness, expertise and overall service provided to the credit union and to our employees. With their guidance and partnership, we have successfully implemented, or plan to implement, solutions that will continue to make a positive impact on our organizational culture. ESI is extremely easy for our employees to work with, too. The staff at ESI is caring and compassionate. They have always handled employee situations on a priority basis and in a highly confidential manner. I am very pleased to be working with ESI. ”
“Since joining ESI in 2009 the Central MA Collaborative employees have found invaluable resources and training to help deal with work and life challenges. The EAP has helped us establish a successful program allowing our staff to find assistance to both administrative and personal issues. We have been pleasantly surprised to find such prompt response to issues at any time day or night.”
“ESI has always responded to the needs of the Cattaraugus-Allegany BOCES in a prompt and professional manner. The employee assistance program has been an asset to our management personnel in dealing with sensitive employee issues that impact work performance. It also has been a vital resource to our employees when they needed a place to turn for assistance with a wide range of personal difficulties.”
“At Whirley-DrinkWorks!, we feel that ESI clearly sets the standard for a “business partner.”
Our utilization rate for the Employee Assistance Program is high across all categories of services and we attribute that to the excellent services and reputation ESI has established with our TeamMates. ESI exceeds expectation through their service, professionalism, training and care they take with each individual who reaches out for assistance.
ESI continues to go above and beyond by offering flexible schedules to allow our TeamMates to get help at any time. They also provide valuable service to our supervisors and management staff going above and beyond normal training. Our organization is very satisfied and would recommend ESI based off of their professionalism and “people focus.” ”
Beth Pellegrino – HR Director
“As the Director of Human Resources, I was looking for a comprehensive EAP program to meet our diverse needs. For more than two years now, ESI has exceeded our expectations by providing personalized and effective services.
Our utilization is up over our previous EAP – largely due to the excellent educational programs offered through ESI. Our employees are extremely pleased by the wide range of services offered and feedback continues to be positive. All matters are handled in a capable and confidential manner. I consider ESI to be a true leader in Employee Assistance Programs.”
“I have been very impressed by the quality and variety of services provided by ESI. They span much more than the traditional counseling services provided by an EAP, and they seem to be adding at least one or two new services each year. Our employees are one call away from an answer to a weight loss question, a pet care issue or a legal concern.”