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May is Mental Health Awareness Month

May is Mental Health Awareness Month

The pandemic has been difficult for everyone, but particularly so for anyone who is coping with a mental health illness. Isolation, stress, grief, financial concerns, loss of normal life routines, and more have added challenges and pressures. May is Mental Health...

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FMLA 2021 Update

FMLA 2021 Update

Check out our 2021 FMLA Update. We cover what’s new over the past year and offer tips, tools, and best practices from legal and HR experts. FMLA is one of the most popular search terms on our site, so we know it's on the minds of employers and HR managers.  Because of...

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Resources for coping with violence and trauma

Resources for coping with violence and trauma

After shootings In Atlanta, Georgia and Boulder, Colorado that claimed 18 lives, we offer resources for those coping with violence and trauma. We’re all eager to get back out in the world and to resume normalcy after the pandemic. But one thing none of us wanted was...

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Stressed out? Your EAP can help you manage your stress

Stressed out? Your EAP can help you manage your stress

A recent survey by the American Psychological Association tells us something we already knew: the pandemic has sent stress levels into overdrive. People are overwhelmed and it is taking a toll on our physical and mental health. Nearly half of survey respondents said...

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Drug overdose deaths spike alarmingly during the pandemic

Drug overdose deaths spike alarmingly during the pandemic

Local news outlets are full of reports that are startlingly similar: drug overdose deaths are spiking. But with the pandemic dominating the headlines and crowding out much of the health news, it's easy to have missed the CDC's Provisional Drug Overdose Death Counts...

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New Member Benefit: Covid Fatigue Relief Kit

New Member Benefit: Covid Fatigue Relief Kit

All of us are feeling the stress and anxiety that comes from Covid Fatigue. The pandemic is weighing on each of us. And it’s no wonder: The Washington Post said that in January alone, more than 3000 people a day died from Covid, or the equivalent of a mass casualty...

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HR Guide to Employment Law 2021

HR Guide to Employment Law 2021

While the pandemic has been dominating life in every sphere, it's vital for HR staff to keep up with changing employment law. We're offering a roundup of some of the key changes for 2021 and taking a look at issues that may result in legislation over the coming year -...

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Money Tools for the New Year from Your EAP

Money Tools for the New Year from Your EAP

Explore the many  financial benefits and money tools available from ESI EAP! In year two of the pandemic, many people who call our EAP say they are  struggling with financial stress and debt. Work absence, reduced work hours, medical bills, and job loss all are taking...

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What’s ahead for HR trends in 2021?

What’s ahead for HR trends in 2021?

What's in the cards for 2021 HR trends? We certainly didn't expect the twists and turns that 2020 took, and they will certainly have an impact on the future. To get an idea what HR trends we might expect in the new year, we turn to a variety of publications and HR...

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Our Clients

Massachusetts College of Liberal Arts

“Higher Ed EAP has been a valuable resource for our employees, with a tremendous range of services. They understand the needs of our faculty and staff and work to provide individualized assistance. We are pleased with Higher Ed EAP as a partner in supporting our employees.”

Massachusetts College of Liberal Arts

City of Saratoga Springs, Public Safety

“ESI continues to provide exceptional services to our organization. The team at ESI is always readily available to assist, and the training and counseling services are top notch!”

City of Saratoga Springs, Public Safety

Mestek, Inc.

“Our employees at Mestek have been so pleased with the offerings ESI provides. From administrative referrals to their online trainings, we find our level of participation with all the services available is above average, and especially when employees face serious life issues.

I have and will continue to recommend ESI as a premier provider of programs for all employee populations.”

Joanne Berwald, Senior Vice President, Human Resources
Mestek, Inc.

Illinois Wesleyan University

“We have worked with ESI for over 10 years and developed a great working relationship. Our employees appreciate the many resources available to them to navigate personal issues. Supervisors utilize the professional training courses offered.

We have found the administrative referral process very valuable for both employees and supervisors. When working through an administrative referral ESI staff is responsive, supportive, knowledgeable and keeps the HR staff informed throughout the process.”

Londa Dunlap, Assistant Director of Human Resources
Illinois Wesleyan University

Company Confidential

“I have been in Human Resources management for over thirty (30) years. I am so pleased to have partnered with ESI HealthCare EAP to be able to offer the most professional and comprehensive employee assistance program to our staff. This company and the service they consistently provide are unmatched in the industry. ESI is the best – there simply is no comparison.”

Ginger Frasca, Director of Human Resources
Company Confidential

Signet Electronic Systems, Inc.

“ESI has been the Employee Assistance provider for SIGNET Electronic Systems, Inc. for the past 10 years. Our employees have come to trust and rely on ESI to deliver quality care and resources in a confidential and professional manner. Each year we have seen our utilization rate continue to climb, to a rate of almost 43% last year. Like all companies, some of our employees will face difficult problems or circumstances in the coming year and not know where to turn. We recommend ESI to our team members without hesitation, knowing they can find assistance 24/7/365, whatever the issue .”

Signet Electronic Systems, Inc.

Town of Burlington, MA

“I am proud to consider ESI Employee Assistance Group an extension of my Human Resources department. With the diverse nature of employees within a municipal environment, ESI demonstrates a deep understanding of the work that we perform as well as a genuine care for our employees’ needs both personally and professionally. The suite of services that ESI provides is second to none, and available to employees in the format that they are most comfortable with – online, over the phone, or face to face. I regularly advise our employees that whenever they come across an issue – large or small – that they need to address and don’t know where to start, they can’t go wrong with their first step being a phone call or online visit to ESI.”

Town of Burlington, MA

Income Research + Management

“We’ve developed a great partnership with ESI Employee Assistance Group over the years. They’re extremely responsive, always willing to go the extra mile and have rolled out several recent benefits that are well-received by our employees, including college tuition discounts and free personal and professional coaching. I would recommend them to anyone, especially those looking for a more personal EAP program.”

Income Research + Management

Massachusetts Technology Collaborative

“Here at MassTech, we recently switched our Employee Assistance Program over to ESI Employee Assistance Group, and we could not be more pleased. One of the things we value most about ESI is how proactive they are with our employees. Employees appreciate getting emails updating them on all that ESI has to offer.

Thank you for always being there when we have questions or need support. We look very forward to continuing our relationship with ESI!”

Massachusetts Technology Collaborative

Unitarian Universalist Association

“ESI Employee Assistance Group provides a superb and thorough set of counseling, financial, training, legal, wellness, and other services that our staff have come to rely on and trust. We continue to work with ESI year after year and trust that our staff are well cared for.”

Unitarian Universalist Association

Hallkeen Management, Inc.

“Thank you for providing helpful assistance to our employees.  ESI has been such a great resource for our employees, thanks for all you do!”

Hallkeen Management, Inc.

Summit Federal Credit Union

“The Summit Federal Credit Union has worked with ESI since 1984 and I am extremely impressed with the level of support, responsiveness, expertise and overall service provided to the credit union and to our employees. With their guidance and partnership, we have successfully implemented, or plan to implement, solutions that will continue to make a positive impact on our organizational culture. ESI is extremely easy for our employees to work with, too. The staff at ESI is caring and compassionate. They have always handled employee situations on a priority basis and in a highly confidential manner. I am very pleased to be working with ESI. ”

Summit Federal Credit Union


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