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988: The Suicide and Crisis Lifeline

988: The Suicide and Crisis Lifeline

Starting on July 16, 2022, everyone across the United States will be able to dial the 3-digit code 988 to connect to the National Suicide and Crisis Lifeline. The 988 dialing code will be available nationwide for calls (multiple languages), text, or chat (English...

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LGBTQ+ Pride Month at Work

LGBTQ+ Pride Month at Work

In June, for LGBTQ+ Pride Month, we celebrate the accomplishments and contributions of the LGBTQ+ community.  In their honor, we provide a variety of resources to help employers practice equality, respect, and inclusion by celebrating the strength that diversity...

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Coping with the Buffalo mass shooting

Coping with the Buffalo mass shooting

Our hearts go out to the families, neighbors, friends, and co-workers of the victims in the weekend mass shooting that occurred in a supermarket in Kingsley, an eastern neighborhood of Buffalo, New York. The victims were innocents, going about their everyday business...

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2022 FMLA Update: News, tips, and key tools

2022 FMLA Update: News, tips, and key tools

It's time for the 2022 FMLA Update! Every year, we offer a recap of key issues, case law, tips and tools that we source from employment law attorneys and HR experts. Our update points to significant developments for the prior year, hits on lessons learned from case...

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May is the month to raise your mental health awareness

May is the month to raise your mental health awareness

May is Mental Health Awareness Month, dedicated to raising awareness, reducing stigma, and seeking help for ourselves or our loved ones. As we pass the two-year mark of the pandemic, we can all agree that it's been a tough time - particularly for anyone who faced...

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2022 Salary report offers workforce trends and insights

2022 Salary report offers workforce trends and insights

Employers can gain insight on workforce trends and labor challenges in the recently issued Randstad 2022 Salary Guide. While the report offers data for 8 specific industries, observations about shifting forces in labor are relevant to the market at large.   Wages and...

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Our Clients

Bank of Greene County

“Bank of Greene County has been using the EAP services of ESI since 2005. We couldn’t be happier. Not only are there services for our employees but also for us, the employer. We have used the Management Academy for our management team training and have used the Administrative Referral program to assist specific employees that we send or refer to the program for assistance in an area that they may be struggling with. Pre-employment screening is also offered at a very reduced price. The EAP has been very well received by our employees – there is the usual assistance with personal matters, family issues including child or elder care, work-related matters handled on a confidential basis and, of course, financial information including debt counseling. This is more than just an EAP. Plus the cost has been kept low and the results are high!! We give them a 5 star rating!!!”

Bank of Greene County

Page Southerland Page, Inc

“As the Director of Human Resources, I was looking for a comprehensive EAP program to meet our diverse needs. For more than two years now, ESI has exceeded our expectations by providing personalized and effective services.

Our utilization is up over our previous EAP – largely due to the excellent educational programs offered through ESI. Our employees are extremely pleased by the wide range of services offered and feedback continues to be positive. All matters are handled in a capable and confidential manner. I consider ESI to be a true leader in Employee Assistance Programs.”

Page Southerland Page, Inc

Cattaraugus – Allegany BOCES

“ESI has always responded to the needs of the Cattaraugus – Allegany BOCES in a prompt and professional manner. The employee assistance program has been an asset to our management personnel in dealing with sensitive employee issues that impact work performance. It also has been a vital resource to our employees when they needed a place to turn for assistance with a wide range of personal difficulties.”

Cattaraugus – Allegany BOCES

Massachusetts College of Liberal Arts

“Higher Ed EAP has been a valuable resource for our employees, with a tremendous range of services. They understand the needs of our faculty and staff and work to provide individualized assistance. We are pleased with Higher Ed EAP as a partner in supporting our employees.”

Massachusetts College of Liberal Arts

City of Saratoga Springs, Public Safety

“ESI continues to provide exceptional services to our organization. The team at ESI is always readily available to assist, and the training and counseling services are top notch!”

City of Saratoga Springs, Public Safety

Mestek, Inc.

“Our employees at Mestek have been so pleased with the offerings ESI provides. From administrative referrals to their online trainings, we find our level of participation with all the services available is above average, and especially when employees face serious life issues.

I have and will continue to recommend ESI as a premier provider of programs for all employee populations.”

Joanne Berwald, Senior Vice President, Human Resources
Mestek, Inc.

Illinois Wesleyan University

“We have worked with ESI for over 10 years and developed a great working relationship. Our employees appreciate the many resources available to them to navigate personal issues. Supervisors utilize the professional training courses offered.

We have found the administrative referral process very valuable for both employees and supervisors. When working through an administrative referral ESI staff is responsive, supportive, knowledgeable and keeps the HR staff informed throughout the process.”

Londa Dunlap, Assistant Director of Human Resources
Illinois Wesleyan University

Company Confidential

“I have been in Human Resources management for over thirty (30) years. I am so pleased to have partnered with ESI HealthCare EAP to be able to offer the most professional and comprehensive employee assistance program to our staff. This company and the service they consistently provide are unmatched in the industry. ESI is the best – there simply is no comparison.”

Ginger Frasca, Director of Human Resources
Company Confidential

Signet, LLC/UpNine, LLC

“ESI has been the Employee Assistance provider for Signet, LLC/UpNine, LLC for the past 10 years. Our employees have come to trust and rely on ESI to deliver quality care and resources in a confidential and professional manner. Each year we have seen our utilization rate continue to climb, to a rate of almost 43% last year. Like all companies, some of our employees will face difficult problems or circumstances in the coming year and not know where to turn. We recommend ESI to our team members without hesitation, knowing they can find assistance 24/7/365, whatever the issue.”

Signet, LLC/UpNine, LLC

Town of Burlington, MA

“I am proud to consider ESI Employee Assistance Group an extension of my Human Resources department. With the diverse nature of employees within a municipal environment, ESI demonstrates a deep understanding of the work that we perform as well as a genuine care for our employees’ needs both personally and professionally. The suite of services that ESI provides is second to none, and available to employees in the format that they are most comfortable with – online, over the phone, or face to face. I regularly advise our employees that whenever they come across an issue – large or small – that they need to address and don’t know where to start, they can’t go wrong with their first step being a phone call or online visit to ESI.”

Town of Burlington, MA

Income Research + Management

“We’ve developed a great partnership with ESI Employee Assistance Group over the years. They’re extremely responsive, always willing to go the extra mile and have rolled out several recent benefits that are well-received by our employees, including college tuition discounts and free personal and professional coaching. I would recommend them to anyone, especially those looking for a more personal EAP program.”

Income Research + Management

Massachusetts Technology Collaborative

“Here at MassTech, we recently switched our Employee Assistance Program over to ESI Employee Assistance Group, and we could not be more pleased. One of the things we value most about ESI is how proactive they are with our employees. Employees appreciate getting emails updating them on all that ESI has to offer.

Thank you for always being there when we have questions or need support. We look very forward to continuing our relationship with ESI!”

Massachusetts Technology Collaborative


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