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Great resources on Employee Engagement

Employee engagement should be front and center in all HR managers' plans ... but good planning starts with a common understanding. Just what is employee engagement? You'll need to come up with what it means in your own organization and how you define it, but here are...

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Get ready to welcome Generation Z to your workforce

Generation Z - smart, diverse, technology-enabled and values-oriented - is on its way its way to your workplace. Are you ready? Here are some opinions about the ways that Generation Z will change things. If you are finally adapting the workplace to Millennials, don't...

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Onboarding is the first step in employee engagement

Looking to maximize employee engagement? What does day one look like for new hires? Onboarding lays the foundation for sustained employee engagement. It's a common saying and a truism: You only have one chance to make a first impression. That's as true for hiring...

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FMLA update for 2018: Tips & Tools

FMLA is one of the thorniest issues that our HR directors deal with - there are many sticky issues. Because of this, once or twice a year, we gather new resources, articles and tools that have caught our eye. Our last Family Medical Leave Act post was in August - here...

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Annoying Colleagues: A Taxonomy of Troublemakers

Dr. Jody Foster, a Clinical Professor of Psychiatry at the University of Pennsylvania, is coauthor of a book with a compelling title: The Schmuck In My Office: How to Deal Effectively with Difficult People at Work. While we haven't read it yet, it is now at the top of...

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Parkland FL: Trauma Response Resources

Trauma Response: Help for Parents, Teachers & the Community Our hearts go out to the people of Parkland, Florida who suffered such a horrific tragedy at Marjory Stoneman Douglas High School. Human-triggered disasters are particularly difficult to cope with and recover...

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2018 Human Resources: The Crystal Ball

Last week, we took a look back at key workplace trends and events that shaped 2017. In this post, we welcome 2018 with an assortment of expert predictions, trends and prognostications about what's likely ahead for 2018 Human Resources! HR Morning: 18 states usher in...

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Our Clients

Hallkeen Management, Inc.

“Thank you for providing helpful assistance to our employees.  ESI has been such a great resource for our employees, thanks for all you do!”

Hallkeen Management, Inc.

Summit Federal Credit Union

“The Summit Federal Credit Union has worked with ESI since 1984 and I am extremely impressed with the level of support, responsiveness, expertise and overall service provided to the credit union and to our employees. With their guidance and partnership, we have successfully implemented, or plan to implement, solutions that will continue to make a positive impact on our organizational culture. ESI is extremely easy for our employees to work with, too. The staff at ESI is caring and compassionate. They have always handled employee situations on a priority basis and in a highly confidential manner. I am very pleased to be working with ESI. ”

Summit Federal Credit Union

Central MA Collaborative

“Since joining ESI in 2009 the Central MA Collaborative employees have found invaluable resources and training to help deal with work and life challenges. The EAP has helped us establish a successful program allowing our staff to find assistance to both administrative and personal issues. We have been pleasantly surprised to find such prompt response to issues at any time day or night.”

Central MA Collaborative

Cattaraugus-Allegany-Erie-Wyoming BOCES

“ESI has always responded to the needs of the Cattaraugus-Allegany BOCES in a prompt and professional manner. The employee assistance program has been an asset to our management personnel in dealing with sensitive employee issues that impact work performance. It also has been a vital resource to our employees when they needed a place to turn for assistance with a wide range of personal difficulties.”

Cattaraugus-Allegany-Erie-Wyoming BOCES

Whirley Industries

“At Whirley-DrinkWorks!, we feel that ESI clearly sets the standard for a “business partner.”

Our utilization rate for the Employee Assistance Program is high across all categories of services and we attribute that to the excellent services and reputation ESI has established with our TeamMates. ESI exceeds expectation through their service, professionalism, training and care they take with each individual who reaches out for assistance.

ESI continues to go above and beyond by offering flexible schedules to allow our TeamMates to get help at any time. They also provide valuable service to our supervisors and management staff going above and beyond normal training. Our organization is very satisfied and would recommend ESI based off of their professionalism and “people focus.” ”

Beth Pellegrino – HR Director

Whirley Industries

EYP Architecture & Engineering, P.C.

“As the Director of Human Resources, I was looking for a comprehensive EAP program to meet our diverse needs. For more than two years now, ESI has exceeded our expectations by providing personalized and effective services.

Our utilization is up over our previous EAP – largely due to the excellent educational programs offered through ESI. Our employees are extremely pleased by the wide range of services offered and feedback continues to be positive. All matters are handled in a capable and confidential manner. I consider ESI to be a true leader in Employee Assistance Programs.”

EYP Architecture & Engineering, P.C.

Academic Travel Abroad, Inc.

“I have been very impressed by the quality and variety of services provided by ESI. They span much more than the traditional counseling services provided by an EAP, and they seem to be adding at least one or two new services each year. Our employees are one call away from an answer to a weight loss question, a pet care issue or a legal concern.”

Academic Travel Abroad, Inc.

Rochester Midland Corporation

“Rochester Midland Corporation has worked with ESI since 2001. We have always received immediate and appropriate response when we have needed their services. Our employees have been impressed with the level of service they receive when they are in need. The ESI Personal Development online training programs are an excellent benefit and are often “required” training for specific subject matter. The website is easy to navigate and full of useful information for both employees and their families.

The counseling staff is knowledgeable and compassionate. They have always handled employee situations in a highly confidential manner. Thank you ESI!”

Rochester Midland Corporation

Freedom Credit Union

Some of the comments heard by employees are: I don’t know what we would have done if we didn’t have them to turn to My daughter is doing so much better at home and at school thanks to the assistance I received from our EAP. They really made me feel comfortable and like I was being heard and, What a wonderful benefit, thank you so much for providing this!” Our employees have had nothing but good things to say about their experiences with ESI.

ESI is always responsive and helpful whether to our employees calls, my requests, or even during robbery response/counseling. In fact we are about to utilize their services for our mandatory on-site Anti-Sexual Harassment Training. Their monthly newsletters are packed with important information relative to their services and serve as a reminder to our employees that ESI is just a phone call away.”

Freedom Credit Union

The Bank of Greene County

“The Bank of Greene County has been using the EAP services of ESI since 2005. We couldn’t be happier. Not only are there services for our employees but also for us, the employer. We have used the Management Academy for our management team training and have used the Administrative Referral program to assist specific employees that we send or refer to the program for assistance in an area that they may be struggling with. Pre-employment screening is also offered at a very reduced price. The EAP has been very well received by our employees – there is the usual assistance with personal matters, family issues including child or elder care, work-related matters handled on a confidential basis and, of course, financial information including debt counseling. This is more than just an EAP. Plus the cost has been kept low and the results are high!! We give them a 5 star rating!!!”

The Bank of Greene County


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