“Every so often, you run across a talk with a message that personally resonates.” so says Dave Shadovitz of HRE Daily who gives a big thumbs up to this video in his post why ‘scrappers’ deserve a closer look. It’s an inspiring 14 minute video by Regina Hartley, UPS Director of Human Resources for IT Service Delivery.

Here’s a bit further description – but we’d urge you to set aside the time and give a listen – it may send you back to those rejected resumes to take a closer look.

Regina Hartley: Why I hire people others ignore:

“Given the choice between an employee with a perfect résumé and straight As and one who has fought their way through difficulty, Human Resources Executive Regina Hartley always gives the “scrapper” a chance. As someone who grew up with adversity, Hartley knows that those who flourish in the darkest of spaces are empowered with the grit to persist in an ever-changing workplace. In this personal and insightful talk, Hartley touches on the benefits of adversity, the latest studies on post-traumatic growth, and the fact that those who don’t always look good on paper may be just the person to hire.”


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