Trained response teams for on-site trauma intervention

Trauma Response Service

In the event your organization experiences a serious traumatic event, a trained response team is available. We provide on-site intervention by a senior counselor with special expertise in dealing with traumatic events.

Most employers have a crisis plan designed to respond to emergency events, but these plans often focus only on the physical aspects of emergencies such as employee safety, protection of the physical plant and assets, and disaster recovery. Far fewer employers have a crisis plan to help them deal with the psychological or emotional trauma that an emergency can create. Yet if your workforce is traumatized, the weakened morale, motivation, and mental health of your entire organization can cripple your business. One need only look to world events today to see the dramatic toll that psychological trauma can take on a business and on people. Employers nationwide are learning about the emotional toll that crises can impose, even when occurring thousands of miles away.

“Quiet” crises happen every day.
Events don’t always have to be large and headline grabbing in scope to have a negative effect on your workplace. Many events that are local and much smaller in scope can debilitate a workforce. Every day, industrial accidents occur in the workplace. Every day, valued colleagues die from prolonged illnesses or sudden accidents. Spouses commit 13,000 acts of violence against women in the workplace every year. Workplace assaults result in nearly two million lost workdays a year.

Virtually any emergency situation can trigger the need for a trauma response. Some of the more common events that can affect your employees include:

  • Emergencies and natural disasters such as fires, floods, and weather events
  • Violence at the workplace
  • Death of employees
  • National and international events
  • Workplace accidents and injuries

Like any good business practice, trauma response should begin with having a plan in place. How will you address your employees’ emotional and psychological well-being if an emergency occurs? Who are the leaders and what are their responsibilities? What are the outside resources that you will need to access for help? Waiting to deal with these issues after an emergency has occurred is too late, you are then in a reactive rather than a proactive mode.

Your EAP can help you to have a plan in place and to provide immediate response should an emergency event occur. We can and should be an integral part of your crisis response team.

  • Securing qualified professionals to provide work-site based post traumatic stress debriefings (PSTD)
  • Providing counseling and support services for affected employees
  • Providing supervisory training programs in trauma response, leadership and best practices in trauma response management
  • Providing workplace violence awareness and prevention programs for your employees or supervisors
  • Providing safety training programs and resources
  • Providing consultative planning and implementation services to executive staff

In the event your organization experiences a serious traumatic event, a trained response team is available. We provide immediate intervention by a senior counselor with special expertise in dealing with traumatic events.