Sometimes it’s the little things in life that make a big difference. In this short TED talk — under 5 minutes of your time — volunteer firefighter Mark Bezos tells a story of an act of heroism that didn’t go quite as expected — but that taught him a big lesson: Don’t wait to be a hero. (Alternate video version and transcript can be found at TED.) Hat tip to Kyle Killingsworth’s Twitter feed at @kyleokhr for the pointer.

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esi.JPG Want to ensure a winning team in your organization? In addition to help for your employees, ESI EAP offers a full suite of tools for supervisors and managers, including our ESI Management Academy. Trainings cover compliance issues, management skills and more. If you want to learn more about how ESI can provide more employee EAP benefits and more employer services, call us at 800-535-4841.

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